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Why am I getting the message Subscriber ID is an invalid format for Medicare?

Subscriber ID is an invalid format for Medicare

The general format for the Medicare Beneficiary ID number is 0000-000-0000, 11 characters in length. This ID is made up of only numbers and upper case letters. Effective January 1, 2019, on the MBI may be used to submit Medicare claims. 

  1. MBI's are numbers 0-9 and all letters from A to Z except S, L, O, I, B and Z.
  2. Users can set the ID length within the Insurance Plan setup by following these steps:
    1. Open Tables o Select Insurance
    2. Select Insurance Plan
    3. Search for the Medicare plan and open
    4. Select the Information Tab
    5. Indicate 11 in the ID length field

When users input the ID and this is not set to the appropriate length, pop up message will appear.

Medevolve has also created a claim rule in Tables>Insurance>Claim Rules

  • Ins ID Less than 11 Chars
    Once the Unprocessable Claims Report is ran, the accounts with less than 11 characters will be shown on the report to be corrected.