How Can I print a timely filing letter

Timely filing letters are available through Practice Insight. 

• Once logged into Practice Insight select Claims Manager
• Locate the claim by searching by Patient Account or EDI Claim ID
• Highlight the claim and select Print Letter 
  
• A dropped down will provide a selection of letters to print. 
  
• Once the Proof of Timely Filing Letter is selected, click on View � Timely Filing Letter will populate to view and edit.  Information is this letter will include 
  • Client's Name and Address 
  • Carrier Name and Address o Patient Name and partial demographics (Name, DOB and Member ID)
  • Diagnosis file on original claim
  • Date(s) of Service(s)
  • Billing Provider o Rendering Provider
  • Place of Service o Facility, if applicable

Timeline of filing claim and any responses from carrier 

• Selections if needed to indicate submitting additional information with the Timely Filing Letter:
  • Original HCFA 
  • Corrected HCFA 
  • EOB 
  • Additional Documents
  • A free text box to type in additional information within the leter 
  • Signature from Billing Department. 
    

Once the letter is printed, you can select Mark Printed and this will indicate within the claim messages within Practice Insight.