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Ei Workflow V19.5 Release Notes

What's new and what's fixed in January 2025

Performance

Worklist View

MedEvolve has made performance improvements within the worklist view for all modules.

We enhanced the overall performance of selecting claims or appointments within the

worklist view grid, loading tabs and clicking tab to tab as well when working Insurance AR

claims.

Claim/Appointment Selection within All Modules

When selecting a claim or appointment within the current worklist view grid we are now

loading the action tab details within a timely manner. This is applicable to Insurance AR,

Patient AR, Financial Clearance, Insurance Overpayments, and Patient Overpayments.

Loading Tabs within All Modules

When users are clicking tab to tab, we are now loading the data quicker to allow users to

work more efficiently and navigate throughout the tabs timelier. This is applicable to

Insurance AR, Patient AR, Financial Clearance, Insurance Overpayments, and Patient

Overpayments.

Working Claims within Insurance AR

Working Insurance AR claims within the action tab now saves the users notes when

selecting Next or Apply to All in a more appropriate timeframe to ensure Insurance AR

users can navigate to the next claim within their worklist faster.


Enhancements

Running Totals by Client

Admins, Managers and Team Leaders can now view the Running Totals by Client within

each module summaries by selecting the Running Totals by Client tile.

RCM Workflow v19_5-img-1

RCM Workflow v19_5-img-2

Additionally, representatives can view their Running Totals by Client within the

representative home page summary Grid. When users are working claims or

appointments for more than one client, all client running totals will be listed separately

within the grid to depict the totals for each.

RCM Workflow v19_5-img-3


Improvements

  • Corrected an issue that caused an error when searching for patients without any search criteria. We now display a validation notifying the user they must enter search criteria.
  • Now displaying all clearance checks configured on the Financial Clearance worklist
  • Now allowing the balance, cash opp and previous touches min/max values to be removed within the Insurance AR worklist configuration
  • Resolved an issue that was preventing some clients from viewing the Insurance
  • Overpayments redistribution details
  • Appointment Memos are now displayed when viewing appointments from the Financial Clearance worklist view
  • Fixed an issue that was causing an error to occur when navigating to patient claims when all patient claims had a zero balance

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